| IT METROHUB 8 WEEK TRAINING
IT Support - CompTIA A+
WHAT WILL YOU LEARN
In the IT Support class, participants embark on a comprehensive learning journey that spans various facets of information technology, with a particular emphasis on building proficiency in hardware and software troubleshooting, system maintenance, and a solid understanding of network fundamentals. Through a blend of theoretical concepts and hands-on practical exercises, students develop the necessary skills to navigate and tackle diverse challenges encountered in the realm of IT support.
Curriculum
The curriculum delves into the intricacies of diagnosing and resolving technical issues, fostering a deep understanding of the principles that underpin effective user assistance. Participants gain valuable experience in providing professional solutions, honing their ability to navigate complex technological landscapes. From assisting end-users with day-to-day concerns to addressing more intricate problems, the course is crafted to instill confidence and competence in individuals seeking to make their mark in the field of IT support.
COURSE OBJECTIVES:
Hardware Software Mastery
Understand computer components and configure operating systems proficiently
Troubleshooting Expertise
Develop systematic approaches to diagnose and resolve hardware and software issues.
Networking Foundations
Gain essential knowledge in networking concepts, protocols, and configurations.
Security Principles
Learn data protection, encryption, and security best practices.
Mobile Devices Management
Explore mobile technologies and troubleshoot common issues
Documentation Skill
Create comprehensive hardware and network documentation for effective troubleshooting.
System Maintenance & Optimization
Implement software updates, optimize performance, and ensure system reliability
Virtualization & Cloud Basics
Understand virtualization concepts and fundamentals of cloud computing.
Professional Communication
Enhance communication skills for effective interaction with clients and team members.