| IT METROHUB 8 WEEK TRAINING

IT Support - CompTIA A+

8 WEEKS • 100% HANDS-ON • MENTORSHIP • CAREER-PLACEMENT
In our IT Support class, you'll learn IT Support, troubleshooting, system maintenance, and network fundamentals while preparing for your CompTIA A+ Certification
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WHAT WILL YOU LEARN

In the IT Support class, participants embark on a comprehensive learning journey that spans various facets of information technology, with a particular emphasis on building proficiency in hardware and software troubleshooting, system maintenance, and a solid understanding of network fundamentals. Through a blend of theoretical concepts and hands-on practical exercises, students develop the necessary skills to navigate and tackle diverse challenges encountered in the realm of IT support.

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Curriculum

The curriculum delves into the intricacies of diagnosing and resolving technical issues, fostering a deep understanding of the principles that underpin effective user assistance. Participants gain valuable experience in providing professional solutions, honing their ability to navigate complex technological landscapes. From assisting end-users with day-to-day concerns to addressing more intricate problems, the course is crafted to instill confidence and competence in individuals seeking to make their mark in the field of IT support.

COURSE OBJECTIVES:

Hardware Software Mastery

Understand computer components and configure operating systems proficiently

Troubleshooting Expertise

Develop systematic approaches to diagnose and resolve hardware and software issues.

Networking Foundations

Gain essential knowledge in networking concepts, protocols, and configurations.

Security Principles

Learn data protection, encryption, and security best practices.

Mobile Devices Management

Explore mobile technologies and troubleshoot common issues

Documentation Skill

Create comprehensive hardware and network documentation for effective troubleshooting.

System Maintenance & Optimization

Implement software updates, optimize performance, and ensure system reliability

Virtualization & Cloud Basics

Understand virtualization concepts and fundamentals of cloud computing.

Professional Communication

Enhance communication skills for effective interaction with clients and team members.

WEEKLY COURSE TOPICS

Throughout the weekly classes, our IT Support course covers a spectrum of topics, progressing from foundational hardware and software principles to advanced areas like networking and security. Engaging practical labs and quizzes enhance hands-on skills, and the final weeks emphasize vital aspects like documentation, communication, and real-world problem-solving scenarios, ensuring you’re well-prepared for success in the dynamic field of IT support.